🛍️ Overview

At Bailly, we strive to provide a hassle-free fashion shopping experience. Our refund and return policy lasts 30 days from the date of delivery. If 30 days have passed since your purchase, unfortunately, we won’t be able to offer a full refund or exchange.

✅ Eligibility for Clothing Returns

To be eligible for a return, your clothing item must:

  • Be unused, unwashed, and in its original condition

  • Be returned with original tags and packaging

To explore more on how our clothing is packaged, view our shipping policy (if available).

🚫 Non-Returnable Fashion Items

We do not accept returns for:

  • Lingerie and undergarments

  • Custom-stitched or altered garments

  • Final sale or clearance items

  • Gift cards

  • Items damaged due to misuse or improper care

For more details on product categories, visit our Dress Materials section.

📄 Required Documentation

Please include proof of purchase such as:

  • Order confirmation email

  • Invoice or packing slip

📢 Note: Please do not return your item to the manufacturer directly.

💸 Partial Refunds

Partial refunds may be applicable if:

  • The item shows signs of wear or has been washed

  • The item is returned incomplete or damaged

  • Return request is made after 30 days

🔁 Refund Process

Once your return is received and inspected:

  • You’ll be notified via email regarding approval or rejection

  • If approved, your refund will be processed to your original payment method within 5–10 business days

⏳ Delayed or Missing Refunds

Haven’t received your refund?

  1. Recheck your bank account

  2. Contact your credit card provider

  3. Wait for your bank to complete processing

  4. Still stuck? Contact us here

🎉 Exchanges

We only replace items that are defective, damaged, or size mismatched.
Email: info@legumtech.com
Or go to your My Account section to initiate a request.

🎁 Gift Orders

  • If marked as a gift, you’ll receive store credit upon return

  • If not marked as a gift, the refund will go to the original purchaser

🚚 Return Shipping Address

LEGUM TECHNICA
Desk No. WSA25, B-128, 1st Floor, Sector-2
Noida, Gautam Buddha Nagar, Uttar Pradesh – 201301

  • Customers bear return shipping charges

  • These are non-refundable

  • For high-value orders, use a trackable courier or shipping insurance

🤝 Need Help?

Still have questions? Visit our Contact Us page or email us at info@legumtech.com.